Welcome to our Frequently Asked Questions page
You’ll find answers here to the most common questions about Nexia Design’s web, development, and digital services. Whether you’re an entrepreneur, creative, organization, or recruiter, this section is designed to save you time and help you get the most out of your digital experience. If you don’t see your question below, please reach out— and we’re happy to answer your questions.
Nexia Design specializes in web and UX design, development and digital strategy. It also offers digital support integration through AI and AI automation to assist client workflows. Services are tailored for entrepreneurs, small businesses, advocacy groups, and creatives, with a focus on connecting people to technology and improving online user experience.
Project timelines vary based on scope and complexity. A standard website can be delivered in approximately 4 weeks after receiving all required content and branding assets. Complex or multi-functional sites may take longer, especially if user research is required and/or AI features are included. A realistic timeline is established at the start and adapted to meet your schedule.
You’ll be asked for your branding materials (logos, images), written content, details about your organization/business, goals for the website, and any specific features or integrations you want (like e-commerce, booking, AI automations). If you need help developing content or visuals, Nexia Design offers guidance and creative support.
Yes. All Nexia Design websites are built to be fully responsive, ensuring your content looks great and works seamlessly on mobile phones, tablets, and desktops.
Sites are designed to meet WCAG accessibility standards and to make information clear, intuitive, and actionable for all users, reflecting a commitment to inclusivity.
Once the project is complete and paid, you retain full ownership of your website and materials. All assets and code can be handed over or maintained as part of an ongoing support package.
For most projects, you’ll have access to a user-friendly content management system (CMS). Training is available for you or your team to manage updates independently, or Nexia Design can maintain the site on your behalf.
Nexia Design provides options for managed hosting and domain registration, or can work with your preferred provider. Ongoing support and updates are available on request, with flexible packages to fit your needs.
Absolutely, Nexia Design can audit, refresh, and transform existing sites for better usability, visual impact, and technical performance. Consultation is available towards steering legacy projects towards modern best practices and design as well.
At Nexia Design, accessibility is built into every project from the start. I design every element to meet or exceed WCAG standards, ensuring all users can engage, understand, and interact with your site without barriers. From high-contrast visuals to semantic markup and thoughtful navigation, I build accessibility into every stage of the process.
While most clients are Canadian or North American, services can be offered globally. Nexia Design welcomes clients from across the globe happy to bridge cultures and technologies for a worldwide audience.
AI-driven solutions can automate workflows, personalize user experiences, integrate chatbots, and help organize website content or analytics. Nexia Design keeps humans-in-the-loop while helping clients leverage AI strategically.
Nexia Design blends interdisciplinary methods from anthropology, digital humanities and UX design to deliver truly integrated, user-centred web solutions. AI is used responsibly to empower clients, saving time and enhancing creativity. It is always the clients choice if they wish to incorporate AI into their digital endeavours. Nexia Design offers consultation on AI use to address any concerns and expectations.